Privacy Policy – Protection of Personal Data
Your Privacy Matters to Us
At PROF. DR. SEVTAP AKBULUT CLINIC ("the Clinic"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains, in a clear and simple way, how we collect, use, store, and protect your personal information when you visit our website or contact us.
This policy has been prepared in accordance with the Turkish Law on the Protection of Personal Data (Law No. 6698 – KVKK).
Who Is Responsible for Your Data?
Your personal data are processed by PROF. DR. SEVTAP AKBULUT CLINIC as the data controller, in line with applicable laws and regulations.
What Personal Data Do We Collect?
Depending on how you interact with us, we may collect the following types of information:
- Identity information: name and surname
- Contact information: phone number, e-mail address
- Appointment and communication information: appointment requests, messages, questions, and related details
- Health information: health-related information or documents you voluntarily share with us for medical evaluation
- Visual information: photographs you provide
- Technical and security information: IP address, device type, browser information, and website usage logs
- Marketing information (with your consent): cookies, surveys, and communication preferences
We only collect information that is necessary to provide you with safe, effective, and lawful healthcare services.
How and Why Do We Use Your Data?
Your personal data may be used for the following purposes:
- To contact you and respond to your questions
- To create and manage appointment requests
- To provide medical evaluation, diagnosis, and treatment services
- To plan and improve our healthcare services
- To ensure website and communication security
- To comply with legal obligations
Your data are processed only when there is a legal basis, such as our legitimate interest, a legal obligation, or your explicit consent (especially for health and marketing-related data).
Health Data and Your Consent
Health information is considered sensitive personal data. When you share health-related information with us through our website forms or messages, these data are processed solely for medical purposes.
Because this information is transmitted electronically, we process your health data only with your explicit consent, as required by law, and store them securely on servers located in Türkiye.
Cookies and Marketing Communication
With your permission, we may:
- Send you information about our services
- Conduct surveys or satisfaction studies
- Use cookies on our website to improve user experience and for limited advertising purposes
You may withdraw your consent at any time.
With Whom Do We Share Your Data?
Your personal data are not shared with third parties unless:
- Required by law or requested by judicial or administrative authorities
- Necessary to fulfill legal obligations related to website security and data storage
All data transfers are carried out in accordance with the KVKK and relevant regulations.
How Long Do We Keep Your Data?
Your personal data are stored only for the period required by law or for the purposes for which they were collected. Once this period ends, your data are deleted, destroyed, or anonymized in accordance with legal requirements.
Your Rights
Under the KVKK, you have the right to:
- Learn whether your personal data are processed
- Request information about your personal data
- Learn why your data are processed and whether they are used properly
- Request correction of incomplete or incorrect data
- Request deletion or destruction of your data when legal conditions are met
- Learn with whom your data are shared
- Object to decisions made solely by automated systems
- Request compensation if your data are processed unlawfully and you suffer harm
How Can You Contact Us?
If you would like to exercise your rights or have questions about this Privacy Policy, you may contact us:
E-mail: [email protected]
Address: Fenerbahçe mah. Bağdat Caddesi No 170 K1 D4 Kadıköy / İstanbul
Please include the phrase "KVKK Application" in the subject line of your message.
Updates to This Privacy Policy
This Privacy Policy may be updated from time to time due to changes in legislation or our data processing practices. The most up-to-date version will always be available on our website.
Last updated in accordance with Law No. 6698 on the Protection of Personal Data.